Privacy policy.

Effective Date: 9/2/2026

Books N’ Besties (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit booksnbesties.com, purchase tickets, join a waitlist, submit attendee information, contact us, or otherwise interact with our website and event-related services.

Information We Collect

We may collect information that you voluntarily provide to us, including:

  • Name

  • Email address

  • Phone number, if requested

  • Billing information

  • Ticket and order information

  • Guest or additional attendee information

  • Information submitted through forms or waitlists

  • Customer service inquiries and other communications

  • Marketing and communication preferences

When you purchase a ticket, payment information is processed by our third-party payment providers. We generally do not directly receive or store your complete credit or debit card number.

We may also automatically collect certain information when you visit our website, such as your IP address, browser type, device information, pages viewed, referring website, approximate location, and information about how you interact with our website.

Attendee Information and Google Forms

After purchasing a ticket, you may be asked to provide additional information to help us plan for and administer the event. We may collect this information through Google Forms rather than directly through our Squarespace website.

Depending on the event, we may ask for information such as:

  • Dietary restrictions or food allergies

  • Accessibility or accommodation needs

  • Guest or attendee names

  • Contact information

  • Event preferences

  • Other information reasonably necessary to coordinate your participation in the event

We use this information to plan, administer, and provide the event experience, including coordinating meals, accommodations, accessibility needs, guest registration, and other event logistics.

Some information you voluntarily provide, such as dietary restrictions, food allergies, or accessibility requests, may reveal information of a sensitive nature. We ask that you provide only the information reasonably necessary for us to accommodate your needs.

Information submitted through Google Forms is processed using services provided by Google and may be stored within our Google or Google Workspace account. Google processes information in accordance with its own privacy practices.

If you provide personal information about another attendee or guest, you represent that you are authorized to provide that information to us for purposes related to the event.

How We Use Your Information

We may use information we collect to:

  • Process and manage ticket purchases

  • Send order confirmations, receipts, and other transaction-related communications

  • Communicate important information about the event

  • Provide information regarding event schedules, locations, logistics, cancellations, or other changes

  • Coordinate meals, dietary needs, accessibility requests, accommodations, and other attendee needs

  • Manage guest registrations

  • Manage ticket waitlists and notify individuals when tickets become available

  • Respond to questions and customer service requests

  • Prevent fraud and protect the security of our website and transactions

  • Understand how visitors use our website

  • Improve our website, services, and event experience

  • Send marketing or promotional communications when permitted by law and consistent with your communication preferences

  • Maintain appropriate business and transaction records

  • Comply with applicable legal, tax, accounting, and regulatory requirements

Payment Processing

Ticket payments are processed through payment services available through our Squarespace website, including Squarespace Payments and its payment-processing providers.

These providers may collect and process payment information, billing information, contact information, and transaction details in accordance with their own privacy policies and terms.

We generally do not directly receive or store your complete credit or debit card number.

Squarespace

Our website is hosted by Squarespace.

Squarespace may collect or process certain information about website visitors and customers in order to provide website hosting, ecommerce, payment, security, analytics, and related functionality.

Information processed by Squarespace is also subject to Squarespace's applicable privacy practices and policies.

Cookies and Website Analytics

Our website may use cookies and similar technologies that are necessary to operate the website and provide its functionality.

Squarespace may also collect information that helps us understand website traffic and visitor activity, including information about pages viewed, devices used, referrals, and interactions with the website.

We may use additional analytics technologies in the future. If we materially change the technologies we use or how we process personal information, we may update this Privacy Policy accordingly.

Depending on your location and the technologies used on our website, you may be provided with options to manage certain cookie preferences.

Email Communications

If you purchase a ticket, join a waitlist, or otherwise provide your email address, we may send you communications related to your transaction or participation in the event.

These communications may include:

  • Purchase confirmations and receipts

  • Event information and instructions

  • Schedule or location updates

  • Important event changes

  • Waitlist notifications

  • Requests for attendee information

  • Other communications reasonably necessary to administer the event

If you separately subscribe to promotional or marketing communications, we may also send you information about future events, products, or services.

You may unsubscribe from marketing emails at any time using the unsubscribe link provided in those messages.

Unsubscribing from marketing communications will not prevent us from sending transactional or event-related communications that are necessary in connection with a ticket you purchased or event for which you registered.

How We Share Information

We do not sell your personal information for money.

We may share personal information with vendors, contractors, and service providers when reasonably necessary to operate our website, process transactions, communicate with attendees, or administer the event.

These third parties may include:

  • Squarespace

  • Payment processors

  • Google

  • Email and communications providers

  • Event venues

  • Catering providers

  • Event planners or event-management providers

  • Technology providers

  • Other vendors supporting event operations

  • Professional advisers such as accountants, attorneys, or consultants

When appropriate, we seek to limit the information shared to what is reasonably necessary for the applicable purpose.

For example, dietary information may be shared with catering or event providers when needed to accommodate an attendee's dietary requirements. Accessibility or accommodation information may be shared with a venue or appropriate event provider when necessary to fulfill an attendee's request.

We may also disclose information when required by law, legal process, court order, or governmental request, or when we reasonably believe disclosure is necessary to protect our rights, property, security, attendees, customers, or others.

If our business or event operations are sold, reorganized, transferred, merged, or otherwise combined with another organization, information may be transferred as part of that transaction.

Information About Other Attendees

If you purchase a ticket for another person or provide information about a guest or attendee, you represent that you have permission or another appropriate basis to provide that person's information to us for purposes related to the event.

Please avoid providing sensitive information about another person unless it is reasonably necessary and you are authorized to do so.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.

This may include retaining information as necessary to:

  • Administer the event

  • Complete transactions

  • Maintain business and financial records

  • Respond to customer questions

  • Resolve disputes

  • Prevent fraud

  • Enforce agreements

  • Satisfy legal, tax, accounting, or regulatory obligations

Information collected specifically for event planning, such as dietary restrictions or accessibility requests, may be retained through the conclusion of the event and for a reasonable period afterward for administrative, recordkeeping, dispute-resolution, or legal purposes.

When information is no longer reasonably necessary for these purposes, we may delete or anonymize it in accordance with our practices and applicable requirements.

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

Your Privacy Choices and Rights

Depending on where you live, applicable law may provide you with certain rights regarding your personal information.

These rights may include the ability to request:

  • Access to certain personal information we maintain about you

  • Correction of inaccurate personal information

  • Deletion of certain personal information

  • Information about how your personal information is used or disclosed

  • Restriction of or objection to certain processing activities

  • Withdrawal of consent where our processing is based on consent

These rights are subject to applicable law and may not apply in all circumstances.

To submit a privacy-related request, contact us using the information provided below. We may need to verify your identity before fulfilling certain requests.

Third-Party Websites and Services

Our website may contain links to websites or services operated by third parties.

We are not responsible for the privacy, security, content, or practices of third-party websites or services. We encourage you to review the privacy policies of third parties before providing personal information to them.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, technology, or legal obligations.

When we make changes, we will update the Effective Date at the top of this Privacy Policy.

We encourage you to review this Privacy Policy periodically for updates.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or information we maintain about you, please contact us at: hello@booksnbesties.com